Terms And Conditions

Terms & Conditions

By using the Onkart app you agree to these terms. Please read them carefully.

1. Using the app

You must provide accurate information when creating an account and keep your login details confidential. You are responsible for all activity under your account.

2. Orders and pricing

Prices, offers and availability are set by the stores and may change without notice. An order is confirmed once the store accepts it. Delivery fees are shown at checkout before you place the order.

3. Payments

Cash on Delivery is currently supported. Additional payment methods may be added in future.

4. Cancellations

You can cancel an order before the store confirms it. Once an order is being prepared it may not be possible to cancel it.

5. Delivery

Delivery times are estimates. Please be available at the delivery address and share the order OTP with the delivery partner.

6. Acceptable use

Do not misuse the app, place fraudulent orders or harass delivery partners or store staff. We may suspend accounts that violate these terms.

7. Changes

We may update these terms from time to time. Continued use of the app means you accept the updated terms.